Error password recovery

May 21, 2012 at 2:12 PM

Hello,, I am facing an issue with sending emails in password recovery webpart. It does reset password but no emails are sent tousers. I have configured outgoing email settings but I receive genral message as "There was an error sending the email, please check with your administrator".. Can you please help

Coordinator
May 21, 2012 at 2:44 PM

Do other emails work in SharePoint (SharePoint Alerts etc....)?

Is HTTPS being used?

Are you sure your Outgoing Email SMTP settings are correct in Central Admin - Web Application Settings?

Is relaying configured for your SMTP Server?

You can probably find a more detailed error in the SharePoint log file.